FREQUENTLY ASKED QUESTIONS

ABOUT ROOM ESCAPE GAMES

WHAT IS NO EXIT ROOMS?

No Exit rooms provides live 4D escape rooms and can be played with family, friends, and colleagues for entertainment.

DO WE NEED TO BRING ANYTHING?

Just yourself! Everything required to escape the room will be provided.

WHAT SHOULD WE WEAR?

There is no dress code, but it is recommended that you wear comfortable clothing and shoes

WHAT TIME SHOULD WE ARRIVE?

Please arrive at least 20 minutes before the start of your game. Please allow 90 minutes for the full No Exit Room experience.


ARE THERE ANY RULES?

The rules are simple… no alcohol, no drugs, no jumping on furniture, don’t break anything etc. Handle objects with care.
Please note, due to Health & safety, players under the influence of drugs or alcohol will be refused entry and will not be refunded!
The most important rules are to play the game and have fun!

HOW DO WE PLAY THE GAME?

It is very simple… You are basically locked in a room for 60 minutes. During this time, you need to find clues, solve puzzles and use items in the room that could help you escape

DO WE GET ANY HELP?

Our Games masters will be monitoring via CCTV. If you are absolutely stuck, you will be provided with clues (not answers) to point you in the right direction

CAN WE CANCEL AND WILL WE BE REFUNDED?

You may cancel giving advance notice. Our cancellation and refund policy is as follows: • Over 7 days’ notice – cancel with a full refund • Over 48 hours’ notice but less than 7 days – cancel with 50% refund • Cancellations under 48 hours – unfortunately non-refundable as your scheduled slot could have been used by another team.


WHAT IF WE ARE RUNNING LATE?

All rooms must be played at the scheduled time in order for the rooms to be ready for the next team. If you are 15 minutes late, the length of time in the room will need to be cut to allow for the late start. If you are over 15 minutes late, you will be refused entry and will not be refunded.

IS THERE AN AGE RESTRICTION?

Games can be played by anyone over the age of 12. Under 16s must be accompanied by an adult over 18. Under 16s unaccompanied will be refused entry and not refunded. Certain rooms may have an age recommendation of over 18.

CLAUSTROPHOBIC?

The rooms are of a sufficient size and can comfortably accommodate 5 people. If players begin to feel claustrophobic there is a panic button and are able to leave the room at any time if they wish. Also, the games masters will be monitoring via CCTV and will intervene if they see any problems.

WHERE IS NO EXIT?

We are based close to the heart of Bolton town centre and yards from the Light Cinema and The Vaults eatery in Market Place. The address is First Floor 95-101 Bark Street Bolton BL1 2AX. Parking is available adjacent to the premises (approx. 50 yards away).


WHEN ARE YOU OPEN?

Check our Contact page for our general opening hours. Our booking slots will also indicate the availability of rooms and closure periods.
If you require a slot outside of our opening hours, please contact us and we will do our best to accommodate you!

HOW MUCH DOES IT COST?

Our prices are per person and therefore the cost to play the game is based on the number of people within your team. The more people in your team, the cheaper it is! Check our Prices page for our price list. All prices include VAT.

INFORMATION FOR PLAYERS WITH SPECIAL NEEDS

We are located on the 1st floor. Unfortunately, the building does not currently have a lift or wheelchair access. Also, some physical movement within the rooms is required in order to find clues. The majority of the clues are visual and the ability to hear is not necessary.
Due to specific requirements to play and get the best out of the game, it is advisable that at least one team player does not have mobility problems, and/or hearing or visual impairment. If you have any questions or require assistance please contact us in advance of your booking.


Please read our Terms and Contitions.